BT upload problems

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srb
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Just curious,

Has any Rogers cable-internet customers in the Toronto area experienced a severe drop in BT upload/download rates? Over the past 2 days, my upload rate has dropped 90% from 50-53 kb/s to 2-3kb/s. My downloads tend to average betweeb 15-25kb/s now, whereas before, they were much faster. It took me about 2 1/2 hours to download an avi file while connected to 160 seeds, and about 20 leechers. I have a feeling Rogers is trying to squash BT on it's networks. Take a look at this article regarding Shaw network out west...

http://www.dslreports.com/shownews/56419

It may just be my computer, my area, or bitTornado itself, but after 8 months of great BTing, it has died. :cry:

Anyone with similar problems? I'm sorry if this isn't the place to ask...didn't know where else to post it, but seeing how it relates to downloads.....

I'll be looking into other ISPs starting tomorrow......
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chris
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Hey Scott,

I'll check out my Rogers connection at work today and let you know how fast it is.

My Sympatico at home is still blazing fast!
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highlander
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srb wrote:
I'll be looking into other ISPs starting tomorrow......

Why haven't you called your ISP and asked them? Also, have you tried downloading from a website or FTP site without using BT to see if the speeds are still slow? If so get your ISP to check your connection.

High
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srb
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highlander wrote:
srb wrote:
I'll be looking into other ISPs starting tomorrow......

Why haven't you called your ISP and asked them? Also, have you tried downloading from a website or FTP site without using BT to see if the speeds are still slow? If so get your ISP to check your connection.

High
I called Rogers immediately. The modem works well downloading directly from a website. I tried downloading from thehundredthmeridian through ftp last night, and that worked well too. The problem seems to be specifically bitTorrent (although I still have to check out edonkey and bearshare etc.)

I mentioned to the Rogers tech support, that I noticed my drops in speed while monitoring a torrent file. He informed me that I am not allowed to run torrents on Rogers' network, and that measures were being taken to stop them. I was told this is included in the End User Agreement. I read over it yesterday, and while I didn't find the words "Bit Torrent" in there, the hogging of the bandwidth could be an infraction, if you were to define bitTorrent as a file server, it could be an infraction.....I though these were the reasons that Rogers now has download caps for all its customers. So people wouldn't abuse the network.

With such a poor upload speed, (62 megabytes uploaded over past 8 hours), there's no way I can seed anything, let alone keep any decent share-ratio on any tracker. That is my source of frustration.
bigA
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Hi srb,
yes Shaw has been capping my torrents to 10-20 up speed. Takes about 4 days to seed a DVD. I guess they do not like the competition with people downloading movies and TV shows. I know the Bit Torrent people are developing an encrypted packet version so it will be harder to detect and cap.

I can VPN from my Shaw into a Telus DSL and then upload between 50-60 which I am doing right now with the Spokane DVD, which proves they are capping torrent traffic. I only do this when I am seeding a new DVD, otherwise I just stay with the slow up speed and I tend to keep a good share ratio, just takes a little longer.

btw, I did get a phone call from them a few months ago, I was at 120GB for the month, they consider reasonable usage at 50GB. This was all from hip DVD's and the occasional TV show I missed.

Cheers...
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highlander
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srb wrote:
highlander wrote:
srb wrote:
I'll be looking into other ISPs starting tomorrow......

Why haven't you called your ISP and asked them? Also, have you tried downloading from a website or FTP site without using BT to see if the speeds are still slow? If so get your ISP to check your connection.

High
I called Rogers immediately. The modem works well downloading directly from a website. I tried downloading from thehundredthmeridian through ftp last night, and that worked well too. The problem seems to be specifically bitTorrent (although I still have to check out edonkey and bearshare etc.)

I mentioned to the Rogers tech support, that I noticed my drops in speed while monitoring a torrent file. He informed me that I am not allowed to run torrents on Rogers' network, and that measures were being taken to stop them. I was told this is included in the End User Agreement. I read over it yesterday, and while I didn't find the words "Bit Torrent" in there, the hogging of the bandwidth could be an infraction, if you were to define bitTorrent as a file server, it could be an infraction.....I though these were the reasons that Rogers now has download caps for all its customers. So people wouldn't abuse the network.
I'd tell your ISP to go pound sand with the Eskimos. Preventing you from running a peer 2 peer program like BT or other is idiotic. You can tell them you are sharing uncopyrighted legal files and would be no different than hosting a file server or game server. Data comes in and goes out. It's your connection, you pay for it. You're entitled to the full speed up and down.

High
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srb
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highlander wrote:
srb wrote:
highlander wrote:
Why haven't you called your ISP and asked them? Also, have you tried downloading from a website or FTP site without using BT to see if the speeds are still slow? If so get your ISP to check your connection.

High
I called Rogers immediately. The modem works well downloading directly from a website. I tried downloading from thehundredthmeridian through ftp last night, and that worked well too. The problem seems to be specifically bitTorrent (although I still have to check out edonkey and bearshare etc.)

I mentioned to the Rogers tech support, that I noticed my drops in speed while monitoring a torrent file. He informed me that I am not allowed to run torrents on Rogers' network, and that measures were being taken to stop them. I was told this is included in the End User Agreement. I read over it yesterday, and while I didn't find the words "Bit Torrent" in there, the hogging of the bandwidth could be an infraction, if you were to define bitTorrent as a file server, it could be an infraction.....I though these were the reasons that Rogers now has download caps for all its customers. So people wouldn't abuse the network.
I'd tell your ISP to go pound sand with the Eskimos. Preventing you from running a peer 2 peer program like BT or other is idiotic. You can tell them you are sharing uncopyrighted legal files and would be no different than hosting a file server or game server. Data comes in and goes out. It's your connection, you pay for it. You're entitled to the full speed up and down.

High
I couldn't agree with you more. However, running a file or web server is another infraction according to the End User Agreement (which I suppose because of bandwidth usage, they're declaring BT in the same category as a file server---B.S.). Basically I think they are trying to rid their network of "heavy" users, to raise the overall performance of their network. Also, when they introduce VOIP soon, they are going to want people using a little bandwidth as possible.

I've been looking into an alternative ISP today (http://www.3web.ca), using DSL instead of cable. I could theoretically run both (I have 2 computers) and see if 3web is any good before cancelling with Rogers.

Has any other Rogers customers noticed a severe drop in their BT uploads? Is anyone else using 3web at the moment?

Edit: I have just tried an ftp upload, worked perfectly at 40Kb/s, downloads look normally quick on bearshare.
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chris
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I work out of a home office near Eglinton & Islington in Toronto and we use Rogers as our provider. I just hopped on the Spokane torrent and it screamed along at close to 200kb/s... clearly not capped. My upload reached into the mid 30s.
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srb
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chris wrote:I work out of a home office near Eglinton & Islington in Toronto and we use Rogers as our provider. I just hopped on the Spokane torrent and it screamed along at close to 200kb/s... clearly not capped. My upload reached into the mid 30s.
I'm curious if that would have been due to your company being on a business account, whereas I'm on a home personal account. Either way this is very frustrating. My Spokane torrent was going all night, the BitTornado upload setting was at "unlimited", and I probably uploaded no more than 80 megabytes over 14 hours or something... :x

Monday I'll be making some phone calls.......

and thank you Chris for checking into that for me. I appreciate the feedback. :thumb:
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chris
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Hey Scott... We are on a personal account, not a business account, but perhaps it is a localized test/problem.
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srb
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chris wrote:Hey Scott... We are on a personal account, not a business account, but perhaps it is a localized test/problem.
Very strange, very strange.....it's just amazing that every other method of uploading hits my maximum rate, but just not BT. I'm going to try a different BT app over the weekend, and see if that has anything to do with it.....

The tests continue...
kelman66
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I have noticed that I have been a great seed this past week or two in light of some of the problems people are describing. I have noticed it happening to you guys.

I am on Shaw in the Okanagan and seem to still have good bandwidth on BT (my upload seems maxed at least.) They did get upset at me a few months ago when I had wayyyy more than my allotted 30Gb (most of it was on the first incarnation of thehip torrent tracker and I lost all that amazing credit, more than I have uploaded since!! DOH!)

The first guy I talked to on the phone at Shaw was great (I called them) and he told me to just try not to be in the top 10 or whatever and I would basically blend in. I have been using, say, 2 times my 'allowable' since that warning (vs. 5-6 times or more) with no more hassles.
A local Shaw guy called me the following monday(?) (not knowing I had called earlier) and he was a bit more aggressive, pointing out that he knew i was BTing and to tame it down. I pointed out that file sizes are only getting larger and larger and larger, and that perhaps they may need to stay with the times. He said eventually their new thing will come to our area and i would be allowed 50Gb, which is less than what I am using now, so that really wont change much i doubt.

I am worried that my usage in March was a bit high but I have tried repeatedly to access my modem usage stats to check, but that page crashes all my browsers now, so I am not sure how bad March was.

Telus happened to cold call me around the time of the incident and their chick told me there was no restriction on bandwidth because of dedicated connection, etc. so if I have to, I could easily switch over to them.
But I have been very happy with my Shaw internet and cable service and I have no desire to switch at all, so I am their customer to lose.
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srb
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kelman66 wrote:I have noticed that I have been a great seed this past week or two in light of some of the problems people are describing. I have noticed it happening to you guys.
And a very big thank-you to you and everyone else who stays connected and helps seed these great shows. I've always tried to maintain a good share ratio myself, and that's what upsets me...that I can't contribute right now. I will be back in the loop either with Rogers or with a new service very soon.... :thumb:
kelman66
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many of us have noticed your valued contributions as well.

Thank you.

it gives me great joy to finally be able to give back a bit after having either received b+P or downloaded from other sources to date mainly.
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